FSG Privacy Policy
Last Updated: 31 January 2025
1. Introduction
FSG Capital Pty Ltd (“FSG Capital,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and manage personal information obtained through our website located at fsgcapital.com.au (the “Site”), and during any related interactions with you. It also explains your rights and how you can contact us about our privacy practices. By using the Site or otherwise providing us with your personal information, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site or submit any personal information to us.
2. Scope of This Policy
This Privacy Policy applies to the personal information we collect when you:
- Visit, browse, or interact with the Site;
- Communicate with us in connection with our services;
- Submit proposals or other information through any forms, email addresses, or other submission mechanisms on the Site;
- Communicate with us in connection with our services.
This Privacy Policy is governed by the laws of Australia, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
3. Information We Collect
a. Personal Information Provided by You
We may collect personal information that you choose to provide to us, for example:
- Contact Details: Name, email address, phone number, and mailing address.
- Business and Proposal Information: Details of your company, product or service offerings, business plans, financial information, and any other information you include in your submission.
- Website and Product Information: If you disclose a product website, technical data, or publicly available product information associated with it.
b. Automatically Collected Information
When you visit the Site, we may automatically collect certain information, such as:
- Device Information: IP address, browser type, operating system, and device identifiers.
- Usage Data: Pages visited, links clicked, referring/exit pages, and search terms used.
We collect this information to help us understand how the Site is being used, to monitor and troubleshoot performance issues, and to improve our services.
c. Cookies and Similar Tracking Technologies
We and our service providers may use cookies, web beacons, pixels, and other tracking technologies (“Cookies”) to collect and store information about your use of the Site. Cookies are small data files that a website places on your device to enable certain site features and functionality.
How We Use Cookies
- Essential Cookies: Necessary for the Site to function properly and cannot be switched off in our systems. Without these Cookies, the Site may not perform as intended.
- Analytics Cookies: Help us understand how visitors interact with the Site by collecting and reporting information anonymously (e.g., pages visited, time spent). This allows us to improve the Site’s performance and your experience.
- Preference Cookies: Enable the Site to provide enhanced functionality and personalisation, such as remembering your preferences.
You can configure your web browser to block or alert you about Cookies. However, if you do so, some parts of the Site may not function as intended. By continuing to use our Site, you consent to our use of Cookies in accordance with this Privacy Policy unless you have adjusted your browser settings to refuse Cookies.
4. How We Use Your Information
We use the personal information we collect for a variety of purposes, including:
- Due Diligence: To evaluate the suitability of your proposal or submission, including verifying your identity, conducting background and reference checks, analyzing your business model, and assessing your product’s viability.
- Communication: To respond to inquiries, provide requested information, send administrative and marketing communications, and keep you informed about our services, events, or updates we believe may interest you.
- Site Improvement: To monitor and improve the Site’s content, functionality, and usability.
- Compliance and Protection: To comply with our legal obligations, protect our rights and property, protect against fraud, and respond to legal or regulatory requests.
5. Disclosure of Your Information
We may share your personal information with:
- Service Providers: Third-party vendors and consultants who perform services on our behalf (e.g., IT support, analytics, marketing, legal, and accounting services) and are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
- Advisors and Partners: Our legal, financial, or strategic advisors, as well as limited partners or co-investors, as part of our due diligence and evaluation process.
- Business Transactions: In connection with a merger, sale of company assets, financing, or acquisition, where personal information may be transferred as part of the business assets.
- Legal and Regulatory Purposes: Where required by law or to respond to legal process or lawful requests from public authorities (including to meet national security or law enforcement requirements).
6. Data Security
We take reasonable measures to safeguard personal information against unauthorized access, disclosure, alteration, or destruction. However, no online data transmission or storage system can be guaranteed to be entirely secure. While we strive to protect your personal information, we cannot guarantee its absolute security, and you provide information at your own risk.
7. Retention of Personal Information
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When no longer needed, we will take reasonable steps to securely destroy or anonymize your personal information.
8. International Transfers
Your personal information may be transferred to and stored in countries other than Australia. We will ensure that any such transfer complies with applicable privacy laws and that appropriate safeguards are in place to protect your personal information.
9. Your Rights and Choices
Subject to local law, you may have certain rights with respect to your personal information. These may include the right to:
- Access and review the personal information we hold about you;
- Request correction or updates to your personal information;
- Request that we delete your personal information, subject to legal obligations;
- Withdraw your consent where we rely on consent for processing your information.
To exercise these rights, please contact us using the details provided in Section 11 below. We may require you to verify your identity before we can act on your request.
10. Links to Third-Party Sites
The Site may contain links to other websites not operated or controlled by us. We are not responsible for the privacy practices, policies, or content of such third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
Contact Us
If you have any questions or concerns about our Privacy Policy or our handling of your personal information, or if you wish to exercise any of your rights, please contact us at:
- Email: [email protected]
- Mail: FSG Capital Pty Ltd
Level 3/2 King St Bowen Hills QLD 4006 Australia
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any revised Privacy Policy will be posted on the Site with the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information. By continuing to use the Site after any changes become effective, you agree to the updated Privacy Policy.